Privacy Policy

Introduction

Welcome to the website and/or the platform and/or the vendor portals and/or all the services offered on them (hereinafter: the “Digital Services”) of Segment Information Technologies (Israel) Ltd. (hereinafter: the “Company”).
The Company attaches great importance to the privacy of the users of the Digital Services (hereinafter: the “Users” or “you”) and works to protect your personal information.
We believe it is your right to know and understand how we collect, process and use the information received during your use of our services. Your use of the Digital Services is subject to this Privacy Policy and to the Terms and Conditions of Use, which constitute a binding legal agreement between you and the Company.
This Privacy Policy sets out the types of information collected about you in the course of using the Digital Services, as well as the purposes and uses we make of this information.
The Company reserves the right to discontinue, in whole or in part, temporarily or permanently, the operation of the Digital Services at any time for purposes such as maintenance, upgrades and fault repair. The Hebrew version of this policy is written in the masculine form for convenience only, but is addressed to and applies equally to all genders. We thank you for taking the time to read this policy.

Consent

By registering for the Digital Services and/or using the service, you express your consent to the terms of this Privacy Policy. Please note that some of the services offered in the Digital Services require the provision of personal information, such as contact details, the upload of various documents and more. We wish to clarify that you are not legally obligated to provide this information, and providing it depends on your free will and your consent to use the Digital Services.
We invite you to read this Privacy Policy carefully. If you do not agree to it, you must stop making any further use of the Digital Services. In that case, we will not be able to provide you with the services offered as part of the Digital Services.

What personal information we collect

When you register for a personal account and use the services offered:
• Company name
• Company number / ID number
• Company address
• Company phone number
• Mobile phone number
• Email address
• Username
• Documents relevant to the services offered
• Information related to the online forms service
• Any other information you choose to share with us

When you contact us by phone and/or email and/or WhatsApp and/or the digital inquiry system and/or leave your contact details:

• First name and last name
• Phone number and email address
• The subject of your inquiry
• The content of your question and/or request
• Documents and files, to the extent you attach them to your inquiry

Information collected automatically

When you use the Digital Services, information is collected from the device you use to access the services. This is statistical, aggregated and non-identifying information about your use of the site, for example the pages you viewed, the offers and services that interested you, the internet (IP) address from which you accessed it, and more. We use this information, among other things, for statistical purposes. See “Use of cookies and web beacons” below.

Use of information

• The Company will use the personal information collected through the Digital Services in accordance with the provisions of law, the Terms and Conditions of Use and this Privacy Policy, as set out below.
• To provide the services and/or handle your inquiries and/or register a personal account and/or provide you with services as offered in the Digital Services.
• To improve your experience of the services, to measure the performance of the services and to improve their content and design, including processing statistical information and analyzing anonymous/aggregate information.
• For legal reasons (for example, to comply with a court order, a law, a government request and the like).
• To detect, prevent or address fraud, information security issues or technical problems, and to secure the services offered.
• To protect against infringement of the rights of third parties, including intellectual property rights, invasion of privacy and defamation.
• Direct mailing and contact with users of the services.
• To contact you, as needed.

Use of information

The information collected will be stored in the Company’s databases and under its responsibility. For this purpose, the Company is the owner of the database containing the information collected about you when you open a personal account and/or browse the site and/or contact us, but is the holder of the database with respect to information belonging to you that you upload as part of the services offered, such as documents you upload and the like. Our address:
• 1 Atir Yeda St., Kfar Saba, Tech-O 1 Building, 5th floor.
• Tel: 09-7439165
• Fax: 09-7439175
• Email: Info@segment.co.il

Use of information

The Company undertakes not to transfer and/or disclose your personal information to any external parties, except in the cases set out below:
• At the user’s request and/or with the user’s explicit consent.
• We use third-party providers to provide the services and to perform services related to the management of the service or the Digital Services (including hosting the website, its operation, maintenance, storage and management of databases, website analytics, payment processing providers, management system providers and more). These third parties have access to your personal information solely for the purpose of providing the relevant services to us and are obligated to act in accordance with this Privacy Policy. In any event, engagements with them will be carried out in accordance with all applicable law.
• In any case in which the user has breached the Terms of Use, including the terms of the Privacy Policy, and/or in cases in which the user and/or anyone on the user’s behalf has performed or attempted to perform, through the Digital Services and/or in connection with them, actions that contravene the provisions of the Privacy Policy, including the Terms of Use, and/or the provisions of any law.
• Pursuant to a court order instructing the Company to disclose the information to third parties.
• Due to any dispute, allegation, claim, demand and/or legal proceedings conducted between the user and/or anyone on the user’s behalf and the Company and/or anyone on its behalf.
• In any case in which the Company believes that disclosing the information is necessary to prevent serious harm to the property and/or person of the Company, of the user and/or of third parties, and/or to prevent other serious harm, at our sole discretion.
• In the event that the Company has transferred and/or assigned its activity and/or its rights and obligations toward the user to third parties, provided that such third parties undertake the provisions set out in this Privacy Policy.

Right to review, correct and delete information

• The right to review information and correct it will be granted by the Company in accordance with the provisions of the Protection of Privacy Law, 5741-1981 (hereinafter: the “Protection of Privacy Law”).
• You are entitled to review the information held about you in the Company’s databases and in your personal account, yourself or through a representative authorized in writing or a guardian. If, after reviewing the information about you, you find that it is not correct, complete, clear or up to date, you are entitled to request that the information about you be corrected or deleted, and/or to correct it by editing your profile in your personal account. To do so, please contact us at Info@segment.co.il
• The Company may keep a copy of the information in an archive, as required by law or for legitimate business purposes.
• We retain different types of personal information for different periods, according to the purposes of the processing and the requirements of the law. We will retain aggregated non-identifying information without limitation, and to a reasonable extent we will delete or de-identify potentially identifying information when we no longer need to process the information in identifiable form.

Information security

• We implement up-to-date and stringent information security systems and procedures, and the Company invests considerable effort in implementing and maintaining the security of the Digital Services and of users’ personal information (whether by ourselves or by receiving services from third parties who are certified service providers).
• We implement information security procedures and policies in line with industry practice to ensure the security of users’ information and to prevent any unauthorized use of this information, including identity theft and phishing.
• While these systems reduce the risk of unauthorized intrusion into the Digital Services’ computers, they do not provide absolute security. It is the user’s responsibility to take protective measures on the end device used to receive the services, and to keep the password used to enter the personal area confidential and not to pass it on to anyone else.
• If you have concerns about certain information, refrain from transmitting that information over the internet.
• Please note that we do not, and will never, ask for your password and/or credit card details by email or by phone.

Use of cookies and web beacons

• We use cookies and web beacons in the Digital Services.
• Web beacons are graphic images embedded in web pages and other online content, and we use them for the ongoing and proper operation of the Digital Services.
• We use “persistent” cookies to save login details, identify the user and store other information that gives you convenient access to the Digital Services. “Temporary” cookies are used for the ongoing operation of the Digital Services, health checks, collecting statistical data about the use of the Digital Services, user monitoring, information security, collecting statistical information about usage and volume that is not personal information, and more.
• Unlike persistent files, temporary files are deleted from your computer when you disconnect from the site and the services, after you close your browser. You can independently refuse to accept cookies and/or web beacons through your browser, unless these files are necessary to prevent fraud or to ensure the security of the website. However, refusing to accept these files may interfere with your use of the Digital Services.

Other websites

• The Digital Services may contain links to other websites or internet resources, such as social network sites (LinkedIn, YouTube, Facebook). When you click one of these links, you will connect to another website or internet resource, which may collect information about you voluntarily or through cookies or other technologies.
• Any use of third-party content, including any entry by the user into third-party websites through a referral in the Digital Services and/or in an advertisement in the Digital Services, will be at your sole responsibility, and you will have no claim and/or demand against us in this regard, including but without derogating from the foregoing, for any damage, direct or indirect, resulting from such use and/or entry and/or due to invasion of privacy and/or any collection of information and/or its use by third parties. We recommend that you read the privacy policies and terms of use of those third parties.

Direct mailing

We may send you, from time to time, marketing and advertising information related to the Company or its services. This information will be sent to you only if you have given your explicit consent to it, and in any event you can always withdraw your consent and stop receiving such messages.

Changes to the Privacy Policy

• The Company reserves the right to change this Privacy Policy at any time and at its sole discretion, and asks all users to revisit this page as often as possible. Changes to the Privacy Policy will take effect on the date of the last update of this Privacy Policy, and continued use of the Digital Services after the date of the last update will constitute the user’s consent to the changes.
• Where the Privacy Policy is amended to comply with any legal requirement, the amendments may take effect immediately, or as required by law. It is your responsibility to check the Privacy Policy and its update date from time to time.

Contact us

For any question or request, you can contact us by email: Info@segment.co.il.
To review the Terms and Conditions of Use of the system, click the designated link on the site.

Last updated: January 2026

This is an English translation of the Hebrew privacy policy. If there is any discrepancy between the two, the Hebrew version prevails.